WEBINAR TRAINING FACILITATION SERVICES
Institute of the North (ION)
Institute of the North (ION) started contracting with EBO in 2020 to provide webinar training facilitation services. This unique support area has evolved through nearly two years of refining the webinar preparation process. When ION needed a competent, tech-savvy, and responsive team to manage their virtual trainings, EBO stepped up to the plate and has continued providing webinar support into 2022.
Approach
Preparation & Communication Consistency
Preparation is key for a successful virtual training experience, especially for mandated trainings. EBO carefully prepares for each training through use of detailed time tracking sheets and consistent communication with the ION team. Professionalism is also at the forefront of EBO's service provision, which significantly benefits our client's outcomes.
Results
Outcomes That Matter
EBO's involvement with ION's webinar trainings has increased the frequency of these events and has built on their capacity to reach more participants. Building a trusting and balanced relationship has been critical for this successful webinar support. EBO truly embraces ION's innovative and collaborative approach toward commonly owned resources.
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